t HiVis Jacket UK, we aim to provide reliable and efficient delivery services to ensure that your order reaches you promptly and in perfect condition. Please read our shipping policy carefully for important details about processing, delivery times, and shipping costs.
1. Processing Time
- All orders are processed within 1-3 business days after payment is confirmed.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods and Delivery Times
We offer the following shipping options:
Shipping Method | Estimated Delivery Time |
---|---|
Standard Shipping | 5-7 business days |
Express Shipping | 2-3 business days |
- Delivery times are estimates and may vary depending on your location, carrier delays, or other unforeseen circumstances.
3. Shipping Rates
Shipping costs are calculated at checkout based on the shipping method and delivery destination. Any promotional offers or free shipping thresholds will be clearly displayed on the Site.
4. International Shipping
- We currently offer shipping to select international locations.
- Additional taxes, customs duties, and fees may apply for international orders. These charges are the responsibility of the customer.
5. Order Tracking
- Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your shipment.
- If you do not receive a tracking number, please contact us at support@hivisjacketuk.com.
6. Undeliverable Packages
If a package is returned to us due to an incorrect address, refusal of delivery, or inability to deliver, you will be responsible for any reshipping fees.
7. Lost or Damaged Packages
- If your package is lost or damaged during transit, please contact us at support@hivisjacketuk.com immediately.
- We will work with the shipping carrier to resolve the issue.
8. Delays
- While we strive to deliver your orders on time, we are not responsible for delays caused by:
- Customs clearance
- Weather conditions
- Carrier service disruptions
- Other unforeseen events
9. Contact Us
If you have any questions about our shipping policy or need assistance with your order, please contact us:
Email: support@hivisjacketuk.com